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Maritime Services
Ltd launched The Service Centre in February 1997 to provide
a fast, high quality and cost effective repair service for
the Marine Electronics Industry. Created as a “One Stop Shop”,
The Service Centre is able to offer specialist service and
repair facilities for a wide range of marine electronic products.
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Initially available
to the Marine Electronics Dealer network, the service offered
a 5 day turn around, a 30% cost reduction on comparable services
and provided a 12 month warranty.
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There was and continues
to be a substantial investment in test equipment and spare
parts. The workshops are fully anti-static with surface mount
workstations, the latest digital R.F. test facilities and
a wide range of product specific test stations. The Service
Centre is now also the largest stockist of spare parts for
the majority of manufacturers within the UK.
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As The Service Centre
gained the approval of the manufacturers and distributors
many began to approach The Service Centre with a view to using
the service themselves. The first to do so were Italian OEM
specialists C-Map. Others soon followed and it proved so successful
that in October 1997, after just 9 months, The Service Centre
was asked to provide autopilot manufacturer Cetrek with a
complete service package. Today the majority of manufacturers
within the UK and many others worldwide either recommend or
use The Service Centre directly.
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Early in 1998 after
negotiations with American marine electronics giant Techsonic,
The Service Centre won the contract to service the Humminbird
product range in the UK. The business continued to expand
with a move into new offices and The Service Centre team completing
over 4000 repairs. In 1999 a network of European Service Points
were established along with new offices in the USA. In 2000
a service agreement was finalised with the worlds largest
marine electronics manufacturer, Simrad and turn around time
was reduced to 3 days.
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There has been continued
expansion during 2001 and 2002 with Geonav, Navman and Echopilot
all appointing The Service Centre which now has Service Points
in over 25 countries world wide and provides a one stop, turn
key service solution for European and International manufacturers
alike in both of their respective home and export markets.
The planned move to larger premises in late 2004 is well advanced
and will provide us with the much needed space in a purpose
built facility
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